International Keynote Address

Peter Syme, Scotland
Explore AI’s role in smart destination
management, predictive analytics for demand forecasting, and the integration of
virtual assistants to enhance customer interactions.

View Peter’s presentation HERE.

New Metrics for Success: The fundamentals of Social Value and understanding tourism’s impact on communities

Dana Ronan, Owner, Nourish Group

In tourism, we often focus on economic benefits and visitor numbers, but what about the broader picture—how do we know if tourism is really leaving a positive mark on our communities? That’s where…

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How do we ensure that our workforce enables the delivery of world class regional tourism experiences?
John Hart, Executive Chair, Australian Chamber of Commerce and Industry

View John’s presentation HERE.

Sustainability – From intention to action: How to move down the pathway to accreditation
Facilitator – Professor Sarah Gardiner, Director, Griffith Institute for Tourism, Griffith Business School, Griffith University

Toni Brennan, CEO, Fun Over 50 Holidays.

Anthony Wynne-Hoelscher, Manager of Industry Development, Tourism Noosa

Marcus…

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The Art of Governance, Australian Institute of Company Directors

Greg Ewing

Workshop to better understand the roles and responsibilities of working on boards.

Greg Ewing, State Manager, Queensland and Northern Territory, Australian Institute of Company Directors.

See link to Greg’s presentation HERE

ARTful Content: AI Content Strategies for Regional Tourism Marketers

Despina Karatzias, Institute of Excellence

In this dynamic workshop, participants will embark on a comprehensive learning journey to harness Search Engine Optimisation (SEO), Generative Engine Optimisation (GEO), and prompt engineering for their digital content.

Tailored…

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Accessible Tourism

Ryan Smith, Founder and Chief Access Officer, The Access Agency

80% of the buildings we use today will still be in use in 2050. From an accessible tourism point of view, this means we have a program of work ahead of us that is mostly about upgrades and revitalisation – not new builds.

Adjusting, enhancing and improving is often…

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