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Conference and Events Coordinator – Pullman Cairns
The team at Pullman Cairns International are ready to welcome you.
We are a Cairns Icon, the premier choice for accommodation in Queensland. We offer 321 guest rooms that welcome guests from all over the world. We are famous for our food, prepared by the best in Coco’s Kitchen and Bar, and our newly rejuvenated conference spaces.
Our team thrives on creating and planning events tailored to each of our unique clients. We get to know our clients by building quality relationships so we know what they need and how to deliver it. Join our incredibly talented Sales and Marketing team as we deliver outstanding conferences and special events.
About the role
Coordination conferences, weddings and events – from start to finish (yes some weekend work will be required)
Work closely with our clients to ensure that their meeting and event needs are being met and expectations exceeded
Communicate all the important information to the hotel teams to ensure that they are prepared and aware of the events requirements
Attend and actively participate in weekly team meetings – keep all that information circulating to ensure everything goes well on the day
Use all opportunities to up sell to drive sales to ensure conversion targets and budgets are achieved and monitor success on a weekly/monthly basis
Work with the entire operations team to ensure high quality, impeccable service and experience is provided
About you –
Event coordination experience is desirable (but not essential)
Knowledge of OPERA Sales & Marketing systems desirable (but not essential)
Ability to offer outstanding service by providing the real deal to clients (this is a deal breaker)
Strong administration, communication and coordination skills, especially in regards to the meeting of deadlines
Strong knowledge of Microsoft Office suite
The ability to find the “yes” in every situation, precise attention to detail and exceptional customer service skills
Excellent communication skills and professional telephone manner
A friendly, outgoing personality and a high standard of personal presentation
Excellent time management skills.
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