-
Casual Guest Experience Officer – Taronga Western Plains Zoo, Dubbo NSW
Position Vacant: Casual Guest Experience Officer – Taronga Western Plains Zoo
Guest Experience Officer (Casual)
- Iconic multi award winning Tourist Attraction located in Dubbo, NSW
- Casual opportunities
- Taronga Conservation Society Australia Wage Employee Award
- Located at Taronga Western Plains Zoo, Dubbo
Taronga is looking for driven and motivated Guest Experience Officers who are interested in joining a leading organisation in conservation, animal management and transformational guest experiences.
About the role…
Taronga prides itself on guest experience and is seeking motivated individuals to deliver a full range of tours and activities to zoo guests.
Using various activities and means of communication, you will educate zoo guests about the Zoo’s animal collection, captive breeding programs and research projects, while demonstrating the highest quality of customer service.
About you…
To be on the forefront for this exciting opportunity you will demonstrate an ability to:
- Conduct guided tours of Taronga Western Plains Zoo’s animal exhibits and ‘behind the scenes’ areas in accordance with established procedures.
- Educate visitors about the Zoo’s animal collection, captive breeding programs and research projects.
- Present a select range of approved animals ensuring correct animal handling techniques to enhance visitor experience.
- Comply with Taronga’s Customer Service Charter and suggest initiatives for further improvement to ensure industry leading standards are maintained.
- Comply with and suggest sustainability practices in the workplace to help achieve Taronga’s sustainability targets and reduce environmental impact.
- Comply with and report any Work, Health and Safety incidents in line with Taronga’s Work, Health and Safety Charter.
About us…
Taronga Zoo officially opened in October 1916, with Taronga Western Plains Zoo officially opening in February 1977! We believe in a shared future for Wildlife and People. Taronga is working in partnership with wildlife conservation organisations and communities to develop ways to protect species and habitats. Taronga. For the Wild!
Our employees enjoy generous employment conditions including:
- Complimentary family and friends passes
- A wide range of discounts on our award-winning accommodation
- Discounted food and beverage purchases across the site
- Reduced rates for other services including animal encounters
- To discover more about the benefits of working at Taronga, please visit our website here: https://taronga.org.au/about-us/careers/working-here/working-zoo-so-much-more-just-job
We value diversity…
Taronga is an equal opportunity employer, where we recognise the diversity of our existing workforce – be it on the basis of gender, age, culture, religion, language or personal circumstances.
Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to the organisation.
Taronga provides specific workplace programs to support diversity and equal employment opportunities for women, persons with disabilities and Aboriginal and Torres Strait Islander people.
About applying….
Please ensure you attach a current version of your resume. You are also required to complete the two target questions as part of your application.
- Tell us about a time you have had to take responsibility for delivering a service to meet the specific needs of a customer.
- Tell us about a time you had to learn about a new product or work process. How did you ensure you maintained your motivation toward developing and applying new skills?
All applications must be completed via http://iworkfor.nsw.gov.au/ using the reference number 00007ZV2 or searching the word Taronga. For more information in relation to the vacant positions please contact
To review a copy of the role description, please visit the careers page of the Taronga website http://www.taronga.org.au
Applications close: Midnight 13 November 2020
-
0 Replies
Sorry, there were no replies found.
Log in to reply.