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Events Lead, Central Coast NSW
Position Vacant: Events Lead
Strap in! Are you ready for this? If you’re great at customer service, are a passionate foodie and love creating memorable event experiences, then this is an exciting opportunity for you.
How does it sound to be part of a reliable, progressive, safe and unified team working together to create memorable dining experiences for the local community? Your unique talents, expertise and focus on exceptional customer service would contribute to our great team of innovative, talented people who help each other succeed.
You’ll build positive, warm relationships with our loyal members and other team members, as part of our team who creates memorable experiences in delivering events for our community. Weddings, school formals, conferences, parties, life celebrations, expos, training days, meetings…we cater to a multitude of event styles and individual needs across our large Event Centre space.
Join our team and you’ll have opportunities for professional development and a scholarship program will keep you learning; a contribution towards a gym membership will help keep you well; a discount on food and coffee will keep you happy; and a great team culture will keep you motivated and inspired.
It sounds pretty good, right?
It gets better…you’d be based on the beautiful Central Coast, but our organisation also makes life great in Port Macquarie, Blue Mountains and in Sydney. Our vision is ‘to make a significant contribution to the quality of community life’.
Who are we?
We are Mingara, the greatest Club on the Central Coast, offering a diverse range of facilities. As well as restaurants, cafes, bars, gaming, TAB, Keno, promotions and events, we also have a world-class gym, indoor Olympic pool, an international standard athletics track and a wellness precinct with hairdresser, beautician, physiotherapist and martial arts studio.
A great opportunity
We are looking for a friendly, energetic, adaptable leader to join our Events Team. This is a full time opportunity that provides potential for someone who is looking to build a career within an organisation that values the development of great leadership. With a positive and uplifting attitude, our ideal candidate will have demonstrated skills in customer service and the delivery of a high quality customer experience.
Purpose of the Role
• Leadership and coordination of the Event Centre customer service team and events kitchen team
• Leading with a hands-on approach including full service and set up and pack down of events
• Thinking on your feet to problem solve with a customer focus
• Create memorable experiences for customers
• Relationship building with local market clients as well as the development of new business opportunities and lead generation to a varied customer base
• Involvement in the marketing and sales lead generation for the Event Centre in conjunction with the Destination Marketing Manager
• Food and beverage management including cost control, menu creation, pricing, presentation, quality and consistency in conjunction with our Chef team including Executive Chef.
• Rostering of team and wage control
• Coach, motivate and encourage team members
• Monitoring compliance with all legislative requirements and Club policies, with an emphasis on hygiene, food handling, responsible service of alcohol and workplace safety
• Ensure the team maintain a clean and safe environment
• Monthly reportingTo succeed in this role
• A minimum 3 years experience in team leadership, including managing and training staff
• At least 2 years experience in a similar role with proven understanding of events operations from back-of-house to front-of-house delivery.
• Experience in sales and marketing of an events business
• Experience in financial management and responsibility for profit and loss
Relationship building with suppliers and stakeholders including security, entertainers, decorators, etc.
• A high standard of presentation and exceptional communication skills
• Flexibility and availability across the operating hours of the Club
• Current RSA and RCG certificatesIf you’re ready to join a great organisation who truly values its people and help us create memorable experiences for the local community, then we want to hear from you.
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