• SPEAKER SPOTLIGHT | Rebecca White

    Workshop: How your Visitor Servicing team can add more value to your visitors and communities

    Rebecca has lived and breathed tourism for over two decades, and has mentored and trained many Australian local government and regional tourism organisations in best practice visitor serving through Tourism eSchool’s…

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  • SPEAKER SPOTLIGHT | Simon O’Callaghan

    Topic: Digital Visitor Information Kiosks….a pilot for the future

    Simon O’Callaghan is the CEO of Yarra Ranges Tourism, leading tourism in the Yarra Valley and Dandenong Ranges and has achieved a range of successful advocacy outcomes to support new projects in the region. In addition to the delivery of high…

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  • SPEAKER SPOTLIGHT | Melissa Ritchie

    Topic: Marketing – Tapping into your own Backyard Market

    Melissa Ritchie is a marketing strategist, art director and account manager who leads WISDOM’s Art Department. With more than 20 years experience in the industry, she has seen and pivoted within a fast changing landscape, loving the digital age we find…

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  • SPEAKER SPOTLIGHT | Hannah Statham

    Topic: Marketing’s old is new again

    Hannah might only just clear five foot, but she could easily enter herself into a heavy weight content marketing competition. Her signature move? Planting a target on your audience’s back and hitting them with bullseye accuracy. She’s first and foremost a content marketer,…

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  • The Commonwealth Government is implementing a Recreational Fishing and Camping Facilities Program with a total of $20 million being provided to the States and Territories to administer grants to local councils to facilitate fishing and camping infrastructure projects. A total of $2.1 million is currently available in 2021/22 for the NSW…

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  • The Perfect Opportunity
    Reporting to the Guest Services Team Leader, you’ll play an essential role in providing a memorable experience for visitors and overnight guests. Each day will see you showcase your skills across the Sanctuary in this diverse role including front desk reception where you’ll welcoming our overnight guests, admissions, …

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  • Overlooking Town Beach and only 400 meters from the town centre Mantra The Observatory in Port Macquarie is a favourite for holiday makers and corporate guests. A mixture of Hotel Rooms, large 1 & 2 bedroom apartments, with the inventory topped off with a beautiful 3 bedroom Penthouse. The property boasts an indoor heated pool, barbeque…

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  • Understanding the signs of a mentally healthy workplace

    Understanding the signs of a mentally healthy workplace is tricky – especially when you can’t see them. That’s why we’ve created the WorkWell Toolkit, to help you control hazards that you can’t see and help you on your way to creating a mentally healthy workplace and fulfilling…

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  • The Australian Tourism Export Council (ATEC) and Ecotourism Australia are offering a two-part sustainability training program, ‘How to Make Sustainability your Business’.

    The program is available on-demand through the ATEC Academy online learning program and is free to ATEC and/or Ecotourism Australia members. A fee of $50 plus GST applies to…

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  • As state and national borders reopen, the NSW Government is helping the tourism sector address critical skills shortages with thousands of free training places on offer ahead of a bumper holiday season.

    Minister for Skills and Tertiary Education Geoff Lee today announced more than 2,700 fee-free training places initially available across 35…

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