Karly Fynn
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SPEAKER SPOTLIGHT | Carolyn Childs
Topic: The future YOU create – A self-navigated guide to reimagining the visitor economy
MyTravelResearch.com CEO, Futurist and Strategist Carolyn Childs’ passion is empowering travel organisations to succeed. Her career spans 30+ years & 35+ countries including with Travel Research Centre, the International Air…
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SPEAKER SPOTLIGHT | Giovanna Lever
Topic: Marketing isn’t enough – why capability building matters in delivering a stronger visitor economy
Giovanna is the owner of Sparrowly Group – an organisation with deep cross-disciplinary experience, industry knowledge, network and resourcefulness to help grow organisations and communities sustainably.…
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SPEAKER SPOTLIGHT | Sarah Pilgram
Topic: How can a Visitor Economy be sustainably delivered within community.
Sarah Pilgrim is a tourism industry engagement specialist with a track record in regional tourism and marketing, international hotels and small business. Sarah worked for International Hotels throughout Europe the Middle East and…
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SPEAKER SPOTLIGHT | Tom Leslie
Topic: Understanding your domestic customer.
A hands-on social market researcher, Tom has extensive field experience conducting research to assist destinations to better understand their current and potential visitors. With a background in strategic marketing, Tom communicates insights which go on to…
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SPEAKER SPOTLIGHT | Peter Clay
Topic: Drive tourism behaviour and how it can be used in planning for tourism, crisis management and infrastructure usage.
Peter is a tourism and research expert with over 25 years’ experience working across a range of sectors and organisations including the UNWTO, cruise, aviation, and destination development.…
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SPEAKER SPOTLIGHT | Sara Quon
Topic: Regional Success Stories
Sara Quon has been the Chief Executive Officer of The Sovereign Hill Museums Association since January 2019.
Sara is a strategy and marketing professional with two decades of experience across tourism, major events and fast-moving consumer goods. Sara’s previous roles include Group CEO…
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SPEAKER SPOTLIGHT | Rebecca White
Workshop: How your Visitor Servicing team can add more value to your visitors and communities
Rebecca has lived and breathed tourism for over two decades, and has mentored and trained many Australian local government and regional tourism organisations in best practice visitor serving through Tourism eSchool’s…
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SPEAKER SPOTLIGHT | Simon O’Callaghan
Topic: Digital Visitor Information Kiosks….a pilot for the future
Simon O’Callaghan is the CEO of Yarra Ranges Tourism, leading tourism in the Yarra Valley and Dandenong Ranges and has achieved a range of successful advocacy outcomes to support new projects in the region. In addition to the delivery of high…
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SPEAKER SPOTLIGHT | Melissa Ritchie
Topic: Marketing – Tapping into your own Backyard Market
Melissa Ritchie is a marketing strategist, art director and account manager who leads WISDOM’s Art Department. With more than 20 years experience in the industry, she has seen and pivoted within a fast changing landscape, loving the digital age we find…
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SPEAKER SPOTLIGHT | Hannah Statham
Topic: Marketing’s old is new again
Hannah might only just clear five foot, but she could easily enter herself into a heavy weight content marketing competition. Her signature move? Planting a target on your audience’s back and hitting them with bullseye accuracy. She’s first and foremost a content marketer,…
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