Michael Salmon
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Visitor Servicing for Cruise Tourism
There has been substantial growth in the cruise industry sailing in Australian waters as it continues to recover post-pandemic with almost 50% in total economic impact over the past cruising season. Providing a welcoming visitor experience is paramount to delivering on the expectations of cruise lines and passengers.
Building upon the…
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Regenerative Tourism - Dave Hockly
Regenerative tourism. A marketer’s take on what it is, and how you should evolve your RTO’s strategy for the future of tourism
Dave Hockly, Director, DatastoryIn
this thought leadership piece, Dave Hockly will take you through what
regenerative tourism is and how your locals, culture, environment and economy
can all benefit from evolving… -
Regional Events
Linda Tillman, Managing Director, Tilma Group & Co-Founder, Australian Centre for Regional Events; andStu Speirs, Director, Silver Lining Strategy
The need to re-think why government invest in events – Stu Speirs
Visitation and subsequent economic impact have long been the primary reason for Government investment in major events.…
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Scaling the mountain of vertical video
Scaling the mountain of vertical video
Hannah Statham, CEO, Media MortarYou’ve heard the importance of creating vertical videos. You know that’s how consumers prefer their content served. There’s just one problem … you don’t know how to create one yourself.
What if we told you, you have all the correct tools in your hand? This is a deeply…
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How My Daughter Will Travel When She is 20
How My Daughter Will Travel When She is 20
Hamish Fell, Founder, Smarter Tourism TechnologyWhen my daughter was born in 2020, Starlink had not arrived in Australia, ChatGPT and Google’s Gemini were not publicly available, non stop flights from London to Perth had been running for less than two years, and I am willing to bet that most people had…
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International Keynote Address - Peter Syme
International Keynote Address
Peter Syme, Scotland
Explore AI’s role in smart destination
management, predictive analytics for demand forecasting, and the integration of
virtual assistants to enhance customer interactions.View Peter’s presentation HERE.
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The fundamentals of Social Value - Dana Ronan
New Metrics for Success: The fundamentals of Social Value and understanding tourism’s impact on communities
Dana Ronan, Owner, Nourish Group
In tourism, we often focus on economic benefits and visitor numbers, but what about the broader picture—how do we know if tourism is really leaving a positive mark on our communities? That’s where…
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How do we ensure that our workforce enables the delivery of world class regional tourism experiences?
John Hart, Executive Chair, Australian Chamber of Commerce and IndustryView John’s presentation HERE.
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Sustainability – From intention to action: How to move down the pathway to accreditation
Facilitator – Professor Sarah Gardiner, Director, Griffith Institute for Tourism, Griffith Business School, Griffith UniversityToni Brennan, CEO, Fun Over 50 Holidays.
Anthony Wynne-Hoelscher, Manager of Industry Development, Tourism Noosa
Marcus…
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The Art of Governance, Australian Institute of Company Directors
The Art of Governance, Australian Institute of Company Directors
Greg Ewing
Workshop to better understand the roles and responsibilities of working on boards.
Greg Ewing, State Manager, Queensland and Northern Territory, Australian Institute of Company Directors.
See link to Greg’s presentation HERE
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