Base

Name

Ryan

Nickname

TheAccessAgency

Last Name

Smith

Display name

TheAccessAgency

Position

Smith

Organisation

The Access Agency

Website

http://www.theaccesagency.com.au

Category

Visitor Servicing

Biography

I specialise in Accessible Tourism. Working in digital marketing and design for 25+ years and being a wheelchair user, I created The Access Agency to help destinations tap into the 20% of visitors with various access needs. This is a growing under-served market and we’ve helped Visit Victoria, Queensland Tourism, Parks Victoria and others understand the audience and to make wonderful visitor experiences that include everyone. I aim to make tourism experiences equatable, accessible and memorable.