For the past 20 years I have worked in the technology sector across a range of industries including defence, private industry, government and tourism.
After immigrating to Australia from the UK in 2012 I worked in Local Government in Regional WA for 7 years helping to improve operational efficiency through the use of technology.
In 2017 I designed, developed and implemented a new technology and business plan for the Albany Visitor Centre. The plan set technology at the heart of the centre with the aim of improving efficiency, enhancing the customer experience and growing sales to ensure that the centre could move towards becoming fully sustainable.
In 2019 I decided that it was the right time to step back into private industry. My experience in visitor servicing and knowledge of technology mean I can fully appreciate the challenges faces by tourism business as well as assist then to identify and implement solutions using cost effective off the shelf products.
During the past 12 months I have worked with ART to improve the functionality of the Hub and help to implement the systems to allow ART to deliver their convention online.